Contact and complaints

Contact us

• Email: hello@muslimcharityjobs.co.uk
• Online: our contact form
• Post: BGD Media Ltd, [PLACEHOLDER: registered office address]

Muslim Charity Jobs is a service of BGD Media Ltd, registered in England and Wales, company no. 10806778. We reply to messages within two working days.

Quick routes

• A listing is wrong, or you want one removed: remove or correct a listing (we aim to act within one working day).
• A job looks like a scam or breaks the rules: use "Report this job" on the listing.
• Your personal information: email hello@muslimcharityjobs.co.uk. See our privacy notice for your rights.
• Accessibility: see our accessibility statement.

Making a complaint

1. Email hello@muslimcharityjobs.co.uk or use the contact form, with "Complaint" in the subject or message. Tell us what happened and what you would like us to do.
2. We will acknowledge your complaint within two working days.
3. We will look into it and give you a full answer within [PLACEHOLDER: response time, for example 10 working days]. If we need longer, we will tell you why and when to expect it.
4. If you are not happy with the answer, reply and ask for it to be looked at again by [PLACEHOLDER: who reviews complaints, for example a director of BGD Media Ltd].

If you are still not satisfied

• About personal information: you can complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.
• About discrimination in a job advert: you can contact the Equality Advisory and Support Service. Please tell us too, so we can review the listing.
• About an employer's conduct: the employer is responsible for its own recruitment. Charities in England and Wales are regulated by the Charity Commission.